Digital Content Agreement

concluded pursuant to the provisions of Section 2389a et seq. of Act No. 89/2012 Coll., the Civil Code (hereinafter referred to as the "Civil Code"), between the parties listed below:

Provider:
Special Solutions & Projects, s.r.o. (abbreviated as SS&P, s.r.o.), Company ID: 01508822, VAT ID: CZ01508822, registered with the Regional Court in Hradec Králové, Section C 31994
(hereinafter referred to as the "Provider")

and

User:
Any visitor to the Provider’s website or purchaser of the service on the page "www.prompio.com"
(hereinafter referred to as the "User")

hereby enter into this agreement for the provision of digital content (hereinafter referred to as the "Agreement").


I. Subject of the Agreement
The Provider undertakes to grant the User access to the expert service “PROMPiO” in digital form, which includes exclusive AI commands designed to enhance efficiency and accuracy when working with artificial intelligence. The service includes premium prompt templates and, where applicable, textbooks or specialised educational materials focused on the creation of professional prompts. The service is compatible with ChatGPT, Gemini, Copilot, Qwen, DeepSeek, Perplexity, Claude, and supports the creation of prompts for image generators such as Midjourney or Stablediffusion. However, the commands are primarily optimised for ChatGPT version 4o and above. Access to the service is provided for the ordered duration from the conclusion of the Agreement or for the duration of an active subscription, until cancelled by the User. Access is conditional upon payment of the agreed fee or subscription charge.

Definitions:
• Digital content: Any data produced and delivered electronically, including expert AI prompts, templates, and training materials.
• Subscription: A recurring payment for access to digital content on a periodic basis (e.g. monthly, annually).
• Expert prompts: Predefined queries or commands for artificial intelligence to facilitate specific outputs.
• AI literacy: The knowledge and skills required to effectively utilise artificial intelligence.



II. Access to Digital Content
The Provider shall make the purchased “PROMPiO” service accessible to the User upon conclusion of the Agreement and payment of the purchase price.
• After purchasing the “PROMPiO” service on the website prompio.com or prompio.cz, the User will receive an access password via email.
• By entering this password on prompio.com, the User gains access to the exclusive content creation application.


III. Warranties and Updates
The Provider guarantees that the digital content will be free from defects for the duration of access, meaning it will be accessible and contain the advertised information and benefits. The Provider will ensure that the User has access to the latest version of the expert prompt database available at the time of the Agreement and will provide all necessary prompt updates free of charge throughout the access period. The User assumes full responsibility for the outputs generated by the "PROMPiO" service prompts. The Provider assumes that the User possesses the necessary knowledge to work with AI (AI literacy) and acknowledges that the prompts may not cover all specific User needs.


IV. Fee and Payment
The fee for access to the digital content is set out on the prompio.com website and is paid via the secure payment service STRIPE (also used by OpenAI, Midjourney, etc.).

Recurring Payments and Subscription - By purchasing a subscription, you agree to be charged a recurring fee at regular intervals (e.g., monthly or annually) until the subscription is cancelled. The payment will be automatically charged to your selected payment method on the renewal date. You may cancel your subscription at any time through your user account, and the cancellation will take effect at the end of the current billing period. The user acknowledges and expressly agrees that subscription fees are non-refundable, especially in cases where the user forgot about the active subscription, did not receive a renewal notice, or failed to cancel in time. The responsibility for managing and cancelling the subscription lies solely with the user. You will be informed of any changes to pricing or subscription terms with sufficient advance notice sent to the email address used during registration.


V. Troubleshooting
If the User does not receive the access code to the "PROMPiO" service by email or if the password does not work, the User shall contact the Provider via email at: prompio@prompio.com. Support hours are from 9am to 3pm on weekdays according to Central European Time (CET). The typical delivery time for the access code after purchase is a few minutes. Before contacting support, please check your spam or bulk email folders to ensure our message has not been misdirected. Retrieving the password via support may take several hours or longer.


VI. Use of PROMPiO and Know-how
The User agrees that prompts and any other materials obtained through the "PROMPiO" service may not be used for any commercial purposes, including resale, redistribution, or any other form of commercial exploitation, without the prior written consent of the Provider. The User further agrees that these materials are intended solely for personal or internal company use and may not be freely distributed or provided to third parties for any purpose. Any such use is considered a serious breach of this Agreement and may result in immediate termination of access to the service and further legal action.


VII. Termination of the Agreement or Cancellation of the Subscription
This Agreement may be terminated by either party in the event of a serious breach of contractual terms by the other party. The Provider may terminate the Agreement with immediate effect if the subscription fee remains unpaid after its due date. If the User cancels the Agreement or the subscription, access remains active until the end of the already paid period, and no proportionate refund of the subscription fee shall be given.


VIII. Final Provisions
In matters not governed by this Agreement, the contractual relationship is subject to the Civil Code and applicable legal regulations of the Czech Republic. Disputes shall be resolved under the law of the country in which the Provider is established. The Provider is not a VAT payer. Upon payment for access to the “PROMPiO” service, the Agreement is deemed mutually concluded.
Upon payment for access to the expert prompt database service, the Agreement is deemed mutually concluded.

Cookies Usage Statement

Website operator:

Company: Special Solutions & Projects, s.r.o. (abbreviated as SS&P, s.r.o.), Company ID: 01508822, VAT ID: CZ01508822, with its registered office listed in the Commercial Register maintained by the Regional Court in Hradec Králové, Section C 31994, issues this Cookies Usage Statement to comply with legal requirements:

What are cookies
Cookies are small text files created by a web server and stored on your computer via your browser. When you return to the same website later, the browser sends the stored cookie back to the server, which then retrieves all the information it previously saved about you. The vast majority of websites use cookies to function properly.

Types of cookies
First-party cookies – valid only for the domain of the website you are currently browsing. These cookies are generally considered safer.
Third-party cookies – placed using a script from a different domain. This enables user tracking across domains and is commonly used to assess the effectiveness of advertising channels.

Cookies used on our website:
Essential – ensure the basic technical functionality of the site, such as cookie management.
Marketing – help you rediscover our website, e.g., through retargeting.


We never store sensitive or personal data in cookies.

How to manage cookie usage:
1) Consent or refusal via our cookie banner (bottom left corner)
2) Deleting them in your browser
3) Blocking them in your browser

You can find more information about cookies and their use at AboutCookies.org

Processing of Personal Data and GDPR

The service operator PROMPiO is the company Special Solutions & Projects, s.r.o. (abbreviated as SS&P, s.r.o.), Company ID: 01508822, VAT ID: CZ01508822, registered in the Commercial Register maintained by the Regional Court in Hradec Králové, Section C 31994. It is both the provider of digital content and the controller of personal data (hereinafter referred to as the "Controller") of the data subject. The data subject is any visitor to the operator’s website or a user of the online application with digital content (hereinafter referred to as the "data subject").

The personal data of the data subject is processed as necessary for the performance of a contract to which the data subject is party, or in order to take steps prior to entering into a contract, in accordance with Article 6(1)(b) of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, repealing Directive 95/46/EC (General Data Protection Regulation – GDPR), in situations where:
• an order is being processed in the form of electronic delivery of a course or related materials, or physical delivery of textbooks or services, or a combination of all commercial options;
• access to a course is provided, or course materials are delivered;
• free content is delivered, such as special eBooks or videos;

The above legal bases under Article 6(1)(b) and 6(1)(c) of Regulation (EU) 2016/679 of the European Parliament and of the Council allow for the fulfilment of the contract by the Controller and the use of services by the data subject. This constitutes an OPT-OUT type of consent, or an explicitly given special consent.

By giving explicit consent and having been informed about lawful processing, the user declares awareness of their rights, in particular:
• the right to request access to their personal data from the Controller,
• the right to request rectification of their personal data in case of inaccuracy or incorrectness,
• the right to request erasure of personal data, or restriction of its processing,
• the right to object to the processing of personal data,
• the right to data portability,
• the right to withdraw consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal,
• the right to lodge a complaint with the supervisory authority concerning the processing of personal data by the Controller – the Office for Personal Data Protection, Pplk. Sochora 27, 170 00 Prague 7.

The Controller is entitled to amend its personal data protection policy to reflect its current approach to data protection. In the event of such a change, the user will be informed.

All personal data from data subjects is obtained by the Controller on a voluntary basis, except for data necessary to demonstrate tax and accounting records to public authorities or to meet legal obligations. Personal data is not required at registration; however, providing contact information is advantageous for the data subject, enabling the Controller and digital content provider to deliver a higher quality of service.

In the event of a request for deletion, modification, or correction of personal data, or termination of the information service about new versions of the programme, please contact prompio@prompio.com (Email subject: "ERASURE")

Additional statement:
The Controller undertakes not to provide entrusted personal data, as described above, to third parties or use it for commercial offers unrelated to this online store without the consent of the data subject, except in cases related to the purchase of licences from another provider. The Controller further undertakes to delete the customer's personal data from its database upon request and without the need for justification, except for data necessary to identify the buyer for tax legislation purposes. If the ownership of this online store is transferred to another entity, all stored data will pass to the new owner under the same conditions.

What personal data do we collect?

The Controller collects data solely on the basis of legal grounds, specifically data necessary for the execution of a purchase contract concluded by the customer in this online store. These are the following data necessary for conducting business relationships and legal recordkeeping:
– Name and surname (or company name and Company ID and VAT ID)
– Delivery address
– Billing address
– Access key to the online application
– Email
– IP address, if required by law

For processing and operational purposes of this shop, the Controller uses the following personal data processors. No other data, nor for any purpose other than legal compliance, is collected by the Controller. In cases where such data is collected, it is only on the basis of the data subject’s explicit consent. Any visitor to the website is considered a data subject.

Data processors of the PROMPiO website:

• LEGIS.CZ s.r.o.;
• STRIPE.COM, PAYPAL.COM, SENDOWL.COM;
• ČESKÝ WEBHOSTING s.r.o.;

These processors provide web hosting, process payments, and offer additional support. We couldn’t do it without them.

Disclaimer

Provider:
Special Solutions & Projects, s.r.o. (abbreviated as SS&P, s.r.o.), Company Reg. No.: 01508822, VAT No.: CZ01508822, registered with the Regional Court in Hradec Králové, Section C 31994
(hereinafter referred to as the “Provider”)

The Provider shall not be held liable for any direct, indirect, incidental, special, exemplary or consequential damages (including but not limited to loss of profits, business interruption, loss of business information, or any other pecuniary loss) arising from the use of or inability to use the information, tools or materials provided as part of the service, even if the Provider has been advised of the possibility of such damages. All information, tools and materials are provided on an “as is” basis, without any warranties, express or implied, including but not limited to warranties of merchantability or fitness for a particular purpose. The user is obliged to comply with applicable laws when using outputs generated from PROMPiO prompts and AI, and is responsible for assessing the suitability of such outputs for the intended purposes. The user assumes full responsibility for all consequences resulting from the use of these outputs, including responsibility for compliance with copyright and other third-party rights.

Legal Notice

All mentioned names, logos, brands, and trademarks of third parties (e.g., ChatGPT, Copilot, Gemini, Perplexity, Claude, and others) are the property of their respective owners. The use of these designations is solely for the purpose of describing compatibility or integration of the PROMPiO service with those products. PROMPiO is not officially affiliated with, endorsed by, or sponsored by any of the mentioned entities.